There are three models of NDIS management, each with a slightly different approach for purchasing products which will be funded through the NDIS. 

They are:

NDIA Managed (Payments are managed by the NDIA)

  1. The participant, or their support coordinator,  places an order with Independently You on the website, by phone  1800 809 947 or by email info@IndependentlyYou.com.    Independently You needs to ensure that the products pass the reasonable and necessary requirement.
  2. Independently You, using the NDIS Provider Portal, generates a service request for the Participant for the items requested. If there is a consumables portion (and sufficient funds available) to the participant’s plan the portal automatically approves the Service Request.  Independently You can claim payment for the service booking through the portal.
  3. Independently You ships the goods to the participant

Plan Managed (Payments are managed by a Professional Plan Manager approved by the Agency)

  1. The Participant can place an order with Independently You or ask their Plan Manager, Support Co-Ordinator or care worker to place an order with Independently You.  The participant can choose products which meet their needs from both a functional and aesthetic perspective.
  2. Independently You produces an invoice and provides the invoice to the Plan Manager for submission to the NDIS. 
  3. After the Plan Manager receives funds from NDIS, they remit the funds to Independently You.
  4. Independently You ships the goods to the participant.

Self-Managed (Participants who have assumed responsibility for paying for products which are then reimbursed by the Agency)

  1. The participant places and pays for an order with Independently You directly.  Orders can be placed via the Internet on this site or by phone  1800 809 947.  The participant can choose products which meet their needs from both a functional and aesthetic perspective. The participant pays via Credit Card or Paypal or POLi bank deposit. 
  2. Independently You ships the goods to the participant
  3. The participant, using the Independently You, claims payment from NDIS.
  4. NDIS reimburses the participant directly.