Australian Delivery

Depending on availability, we ship products both from our Australian and New Zealand warehouses. This means that to complete your order, you may receive more than one package from us. Each package that we dispatch will have its own shipping confirmation, including the tracking number

Orders from our Australian warehouse will take between 1-3 days, while orders from our NZ warehouse you can expect between 3-6 business days.

Shipping Type 

Shipping Rate

Standard Delivery 3-6 Business Days


*PLEASE NOTE - any orders placed to the value of $700 AUD or more may incur customs and duty charges. 

Courier Service

Please note that all parcels require a signature upon delivery, sorry we cannot leave parcels without a signature. 

Delivery to a Post Office Box

Your parcel will be delivered to a Post Office Box with Non-Expedited delivery only. 

Tracking Courier Items

You will be emailed through a tracking number once your order has been dispatched from our warehouse.

Please click on below link and enter your tracking number to view the tracking status of your parcel.

If you have any problems, please contact us.


New Zealand Delivery

Please allow 1 to 3 business days within main metro areas in New Zealand. Please note that rural addresses can occasionally take an extra 2-3 days for delivery. 

There may be delays on your parcels due to the high volumes of freight currently in the courier networks


Shipping Rate

Standard Shipping


Auckland Click & Collect


Click and Collect

Independently You is solely an Online Retailer, and due to Health and Safety risks, our warehouse is not open for browsing. We do however, offer FREE Click and Collect services to local customers. 

Click and Collect is open Monday - Friday between 9am - 3pm.

Click and Collect Steps:

  • Step One: Order online as usual.
  • Step Two: Select Click and Collect as a delivery method at checkout.
  • Step Three: Wait until you get an email/text saying that your order is ready for collection this is generated when we pack your order. Please do not come to collect before this, as your order will not be ready. Most of the time, orders before 2pm will be ready the next day
  • Step Four: Park at the Brolly Sheet guest carpark or if full stop outside the warehouse door
  • Step Five: Head to our warehouse with your order confirmation to collect your items - please remember to bring ID with you.

We are located at 19B Orbit Drive, Rosedale. 

Click and collect is open through our warehouse entrance. Please phone our customer service team on 0800 276 559 for product enquiries.

Courier Service

We use NZ Post and a signature is required. If you are not home they will leave a card for you to organise a redelivery time.

Delivery to a Post Office Box

Your parcel will be delivered to a Post Office Box with Non-Expedited delivery only. 

Tracking courier items

You will receive a tracking number in your shipping confirmation email which you can use to track your order at


Rest of World

Sorry, IndependentlyYou only delivers to Australia and New Zealand at the moment. 

For more information on delivery, please contact us 

If you need to return something, read our Return Policy